Privacy Policy

At Santa Ana Pool Contractors (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website santaanapoolcontractors.com and interact with our services. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Introduction

We understand that your privacy is important. This Privacy Policy applies to all information collected through our website, email communications, phone inquiries, and any other interactions with us. By using our website or providing your information, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

When you contact us or use our services, we may collect personally identifiable information, such as:

  • Your name
  • Email address
  • Phone number
  • Mailing address
  • Other contact details

2.2 Non-Personal Information

We also collect non-personal data automatically when you visit our website. This may include:

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited and the duration of visits
  • Referral sources

Such information is used solely for analytical purposes and to enhance user experience.

3. How We Use Your Information

Your information is used for several purposes, including:

  • Service Delivery: To respond to inquiries, provide quotations, and deliver our pool construction and related services.
  • Communication: To send updates, newsletters, and promotional materials (with your consent where required).
  • Website Improvement: To monitor website performance, conduct market research, and enhance our site’s functionality.
  • Compliance: To meet legal and regulatory requirements.

We ensure that all use of your data complies with applicable laws and is necessary for delivering the services you request.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website or servicing you. These partners are required to maintain the confidentiality of your data.
  • Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to protect our rights, comply with a judicial proceeding, or safeguard the safety of any person.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner under strict confidentiality and privacy obligations.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience and gather data on website usage. Cookies are small text files placed on your device that help us understand user preferences and improve our services. You can adjust your browser settings to refuse cookies; however, please note that some parts of the website may not function correctly if cookies are disabled.

6. Data Security

We implement a variety of security measures to maintain the safety of your personal information. This includes secure servers, encryption, and restricted access to personal data. Although we strive to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • The right to access the data we hold about you.
  • The right to request corrections or deletions of your data.
  • The right to restrict or object to our processing of your data.
  • The right to withdraw any consent you have given us.

To exercise these rights, please contact us using the information provided below.

9. Third-Party Links

Our website may contain links to third-party sites. This Privacy Policy does not apply to those sites, and we are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any third-party sites you visit.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we make changes, we will update the effective date at the top of this page. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Thank you for choosing Santa Ana Pool Contractors. We are committed to protecting your privacy and delivering exceptional service.

Scroll to Top